Organisation

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Active

Settings

Settings Bookings Connections Stats Emails

Select a property

Choose the property you want to manage from the selector above, or from your properties list.

Properties Org settings
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Senders
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Accounting
Resource type

Type

The type of resource determines which fields and features are available. E.g. properties have check-in times, services have durations. Vertical
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Property

Property details

The display name for this property. Shown in bookings, reports, and your portal. Name
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Short tagline displayed on listings and search results. Tagline
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The unique email alias for this property. Used to route emails to the correct property. Email alias
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City or town where this property is located. City
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State, province, or region. Region
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Country where this property is located. Country
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Specific location name shown on listings. Location
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Maximum number of guests this property can accommodate. Capacity
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Longer description of the property shown on listings and detail pages. Description
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Send settings requests to this address from your registered email. Settings email
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Current operational status of this property. Status
Active
Details
Location
Saved
Organisation

Org-level settings are shared across all properties. Edit them on the Organisation settings page. Owner & contacts

Organisation
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Owner
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Owner email
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Reporting
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Org settings
Pricing

Base rate and fees for direct bookings. Rates & fees

Base rate
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Currency
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Per
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Cleaning fee
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Security deposit
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Extra guest fee
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Fees
Saved
Pricing

Seasonal pricing adjustments applied automatically to your base rate based on date ranges. Seasonal rates

No seasons configured
Saved
Bookings

Rules that control how guests can book your property directly. Booking settings

Instant book
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Min stay
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Max stay
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Advance days
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Buffer days
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Same-day booking
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Saved
Payments

Payment options shown to guests during checkout. Add multiple options to let guests choose how they pay. If only one option is set, it's applied automatically. Payment options

No payment options configured — full payment will be used by default.
Saved
Extras

Add-on services guests can select during booking — airport transfers, equipment hire, late checkout, etc. Add-on services

Extras appear as optional add-ons during the guest checkout flow. Guests can select any combination before paying.

No add-ons configured
Saved

Add payment option

Guest pays the full amount at checkout.
Payment schedule
Percentages must total 100%. First payment is collected at checkout.
How it works: No payment is taken from the guest online. The booking is confirmed immediately. The guest pays you directly at the property. Airflow's commission will be charged to your card on file on the arrival date.
How it works: The total is split into equal monthly payments from booking date to check-in. First payment collected at checkout. Remaining payments charged monthly to the guest's card. Commission is taken from each payment.
Draft
Preview
Show this resource on your website When off, the resource still receives bookings via Airflow STAY.
Space

Property type, capacity, and facilities shown on your direct booking page. Property details

Villa, apartment, house, etc. Type
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Bedrooms
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Bathrooms
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Max guests
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Check-in
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Check-out
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WiFi
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Parking
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Pets
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Smoking
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Saved
Search

SEO title and description shown in Google search results. Keep title under 60 chars, description under 160. SEO settings

SEO title
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Meta description
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Saved
Policies

House rules and cancellation policy shown to guests before booking. Rules & cancellation

House rules
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Cancellation
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Saved
Features

Amenities and facilities shown on your listing. Guests filter by these when searching. Amenities & facilities

Amenities
None set
Facilities
None set
Saved
Content

Featured selling points displayed prominently at the top of your listing. Highlights

No highlights set
Saved
Location

Directions, coordinates, and nearby points of interest shown on your listing. Location details

Coordinates
Not set
Directions
Not set
Nearby
No nearby places listed
Click the map to set your property location
Nearby places (name — distance)
Saved
Website & Media

Gallery, appearance & website

Property images, gallery, accent colour, and website design are managed from your Website Settings and Media Files pages.

Website settings Media files & gallery
Surfaces

All the places guests can find and book your property. Airflow surfaces are managed here — add links to your 3rd party listings so you can compare and track them. Your booking surfaces

Airflow
Your website
Direct
Branded direct booking site. Custom domain, gallery, calendar, instant checkout. 0% commission.
Visit
Airflow STAY
Marketplace
Airflow marketplace listing. Higher discovery, guest reviews, verified badge. 12% commission.
Visit
3rd party listings
No external listings added. Click Edit to add your Airbnb, Booking.com, and other listing URLs.
Portal preview
Add your 3rd party listing URLs so you can track and compare all your booking surfaces in one place.
Saved
Turnaround

Preparation time between guests. These days are automatically blocked after each checkout on your booking calendar. Turnaround time

0 = back-to-back   1 = one day gap   2+ = multi-day prep
Saved

After each checkout, this many days are automatically blocked for cleaning and preparation.

Calendar

Manually block dates when your property is unavailable. iCal synced blocks are managed automatically. Blocked dates

Block dates when your property is unavailable for direct bookings. Blocked dates will show as unavailable on your booking calendar.

No blocked dates
Saved
Booking email

Forward bookings here

Forward booking confirmation emails from Airbnb, Booking.com, or any OTA to this address. Airflow automatically extracts guest name, dates, and amounts.

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Open in email app View bookings
Security

Only emails from these addresses will be processed. This prevents unauthorised submissions. Authorised sender emails

0 / 0

Forwarded emails are only processed when sent from an authorised address. Add the email addresses you use to forward booking confirmations.

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Add a sender email
Email actions

Control Airflow by email

Send instructions from your registered owner email address. Each email uses one credit.

Update settings

Request account or property changes.

Email settings
Info & reports

Request data, exports, summaries.

Email info request
Reference

All your Airflow email addresses

Each address triggers a different action. Click copy to use in your email client.

Bookings
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Settings
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Info / Reports
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Reviews
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Your email alias
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This is the unique prefix for all your Airflow email addresses. It's based on your property name and cannot be changed.