Organisations

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Trial

Organisation

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Plan

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Properties

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Plan credits

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Org credits

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Members

Organisation

Details

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Your organisation's display name. Shown in emails, reports, and team invitations. Organisation name

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Business type

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Branding

Your organisation logo. Shown on your direct booking site, resource galleries, and guest communications. Logo

Not set

Cover image for your organisation. Shown on your portal dashboard and org listing pages. Cover image

Not set

Switch to Edit mode to upload or choose images.

Contacts

The primary account holder. Receives billing and account notifications. Owner

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Owner's email address. Used for account recovery and billing communications. Owner email

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Receives booking confirmations, processing reports, and weekly summaries. Reporting email

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Your accountant or bookkeeper. Receives Xero draft notifications and accounting-related alerts. Accountant email

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Details

Organisation name

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Branding

Logo

No logo set

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Cover image

No cover image set

Upload Gallery Remove

Contacts

Owner name Owner email Reporting email Accountant email

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Finance

Accounting

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General

Your accounting software. Xero enables automatic draft invoice creation. CSV exports booking data for manual import. Provider

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Net: Platform fees deducted on the invoice — total matches your bank deposit. Gross: Full revenue on invoice, platform fees as a separate bill. Invoice mode

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The currency used in your Xero invoices. All booking amounts are converted to this currency using FX rates. Accounting currency

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Fallback currency when a booking doesn't specify one. Usually the currency guests book in (e.g. USD for Airbnb). Default currency

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Your personal display currency. Booking values are converted to this currency for easy reading. Does not affect invoices or accounting. Display currency

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The date your financial year begins. Used for accounting period alignment and Xero reporting. E.g. 1 January for calendar year, 1 July for Kenya/Australia, 6 April for UK. Financial year start

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VAT / Sales Tax

If your business is VAT/GST registered, enable this to add tax to revenue line items on Xero invoices. VAT registered

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Your local VAT/GST rate. E.g. Kenya = 16%, UK = 20%, South Africa = 15%. VAT rate

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Your tax registration number. Appears on invoices for compliance. VAT number

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Withholding Tax

Enable if your booking platform deducts withholding tax before paying you. Common in Kenya (2% digital marketplace WHT), Nigeria, and other markets. WHT enabled

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The percentage withheld by the platform. This appears as a deduction on your Xero invoice so the total matches your bank deposit. WHT rate

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FX & Banking

Your bank's FX margin as a %. E.g. if market rate is 130 but your bank gives 127, that's ~2.3% spread. This adjusts the rate used on invoices so they match your actual deposit. Bank spread

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Flat fee your bank charges per international transfer, in your accounting currency. Use a negative number (e.g. -200). Appears on the FX conversion line of each invoice. Transfer fee

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Xero Account Codes

Xero account for accommodation income, cleaning fees, and other revenue. Typically a Sales or Income account (e.g. 200). Revenue

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Xero account for Airbnb/Booking.com commissions and platform charges. Typically a Cost of Sales or Expense account (e.g. 404). Platform fees

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Xero account for withholding tax deducted by platforms. This is a tax credit you can claim — typically a Current Asset account (e.g. 820 - Tax Receivable). WHT

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These settings apply to all properties in this organisation.

Xero is connected. Pull your organisation's financial year, tax rates, and account codes directly.

Pull from Xero

General

Provider CSV only Xero Manual Invoice mode Net (fees deducted) Gross (separate bill) Accounting currency Default currency Display currencyUSD — US DollarGBP — British PoundEUR — EuroKES — Kenyan ShillingZAR — South African RandAUD — Australian DollarCAD — Canadian DollarNZD — New Zealand DollarCHF — Swiss FrancINR — Indian RupeeJPY — Japanese YenSGD — Singapore DollarTHB — Thai BahtBRL — Brazilian RealMXN — Mexican PesoSEK — Swedish KronaNOK — Norwegian KroneDKK — Danish KroneHKD — Hong Kong Dollar Financial year start

12345 678910 1112131415 1617181920 2122232425 2627282930 31 January February March April May June July August September October November December

VAT / Sales Tax

VAT registered No Yes VAT rate (%) VAT number VAT applies to

Accommodation Cleaning Extras

Withholding Tax

Platform-deducted tax before payout (e.g. Kenya 2% digital WHT).

WHT enabled No Yes WHT rate (%)

FX & Banking

Adjust FX rate so invoices match your actual bank deposits.

Bank spread (%) Transfer fee In accounting currency. Negative = deduction.

Xero Account Codes

Revenue Platform fees Withholding tax Bank fees

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Security

Airflow only processes emails from verified sender addresses. Add each person who forwards booking emails to Airflow. They'll receive a verification link. Authorised senders

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Add

Saved

Billing

Each booking email uses 1 user action. When your monthly plan actions run out, overages let Airflow keep processing by auto-charging your card for a top-up package. Overages

Auto top-up when user actions run out

Off

When enabled, Airflow automatically charges your card for more user actions when you run out. Your emails are never dropped or queued. Accept overages

Rate: $0.50/action

Choose how many user actions to buy at once when you run out. Larger packages have the same per-action rate. Purchased actions never expire. Auto top-up package

20
$10 50
$25 100
$50

Higher plans include more monthly user actions and a lower per-action overage rate.

Saved

Plan Billing Earn free actions

Refer other property managers to earn bonus user actions for your account.

Team

Team members can access your portal with different permission levels. Owners have full control, Managers can edit settings, Staff have read-only access. Members

0

Manage team

Integrations

Connect your accounting software (Xero), payment processor (Stripe), and other services. Connections are shared across all properties in this org. Connections

Not connected

Accounting, payments, and third-party integrations.

Manage connections