Airflow portal

Preferences

Loading…

Operational alerts

Property & account alerts

Real-time alerts about your property and account. These do not use credits.

Upcoming arrival reminders Remind me 48h before each guest arrival.
Processing errors Alert me when an email fails to process.
Credit limit warnings Notify me when I reach 80% of my monthly credit limit.
New booking received Notify me each time Airflow processes a new booking.
Cancellation received Notify me when a booking is cancelled.
Saved
Email notifications

Pipeline emails

Airflow emails you as each booking moves through the pipeline. Once you trust the system, switch off the steps you no longer need to hear about. These apply to everyone on the account and don't use credits.

Email received Confirm when a forwarded booking email is stored.
Booking extracted Notify me when a booking is parsed from an email.
Invoice created Notify me when a draft invoice is created in my accounting system.
Booking needs confirmation Email me when a pending booking needs my confirmation. (You'll still see the in-app alert.)
Saved
Onboarding

Getting started

Show setup checklist Display the getting started checklist on your dashboard sidebar.
Saved
Communications & GDPR

Marketing & data preferences

Product updates & new features Occasional emails about new Airflow features and improvements.
Tips & best practices Guides on getting more value from Airflow.
Partner & referral offers Occasional offers from Airflow's integration partners.
Transactional emails Account security, billing, and essential service emails. These cannot be turned off.
Saved
Your data is processed in accordance with our privacy policy. You can request a copy or deletion at any time via Settings → Cancel account. Consent recorded: —
Automated reports consume 1 credit per delivery. All delivered reports are saved to your Reports section for reference.
Automated reports

Scheduled report delivery

— credits/mo

Choose how often each report is delivered to your registered owner email. Each delivery is saved to your Reports section.

Financial
Booking summary New bookings, cancellations and updates.
Revenue report Income, payouts, Xero invoice status.
Xero invoice status Paid, outstanding and overdue invoices.
Account
Usage & credits report Credits consumed, processing errors, channels.
Forward pipeline report Upcoming bookings and projected income summary.
View saved reports → Saved
⚡ Guest automations consume 1 credit per send. Airflow sends on your behalf from your inbound address. Responses from guests arrive in your inbox.
Guest communications

Automated guest emails

Airflow can send automated emails to guests at key moments in their booking journey. Each send uses one credit.

Booking confirmation Send guests a confirmation email when their booking is processed by Airflow.
Pre-arrival welcome Send arrival information 48h before check-in.
Departure follow-up Thank guests and request feedback 24h after checkout.
Review request Ask guests to leave a review 48h after checkout.
Saved
Coming soon

Marketing automations

Planned

Recurring guest campaigns, re-booking incentives, and seasonal promotions are in development. These will be managed here when available.

Re-booking campaign

Invite past guests to book again. Planned.

Seasonal offer

Send a promotion for upcoming low-occupancy dates. Planned.

Availability nudge

Notify past guests when dates open up. Planned.